Frequently Asked Questions

Usually, anyone over the age of 18 can use our products. However, we recommend consulting a dermatologist for specific guidance.

Exfoliation frequency depends on your skin type and the product. Generally, 1-3 times a week is sufficient.

Yes, we are a 100% cruelty-free brand. Our products are never animal-tested and we don’t use any ingredients that are tested on animals.

Truth & Beauty info - Animal testing for cosmetics purposes was banned in India in 2014 and the ban was implemented through an amendment to the Drugs and Cosmetics Rule of 1945.

We understand that skincare during pregnancy requires extra care. While many of our products contain ingredients generally considered safe, We always recommend consulting with your doctor or a qualified healthcare professional before introducing any new skincare products during pregnancy or while breastfeeding. They can provide personalized advice based on your specific needs and medical history.

Absolutely. We formulate all of our skincare products without any animal-derived ingredients.

Yes, our products are dermatologist-approved. We work closely with dermatologists during the formulation process to ensure our products are safe and effective for a variety of skin types.

Yes, you can use sunscreen after using our products. We advise that before exposure to the sun, you use a broad spectrum SPF(nickel size or at least two fingers worth as a rule of thumb for face and neck followed by reapplication every two hours in case of sun exposure), immediately and up to 7 days after.

We recommend using sunscreen with a SPF of 30 or higher. Dermatologists often suggest SPF 30 to 50 for most people for daily use. SPF 30 blocks about 97% of UVB rays, while SPF 50 blocks about 98%.

Products can take up to six weeks to show full results, due to the time it takes for your skin cells to turnover and the results of any products to reach the surface. Consistency is key, so apply regularly even if you’re not seeing the effects straight away. It can be very tempting to increase the use of some products to try and see quicker results, don’t over do it though. More is not necessarily more, and overuse can cause irritation and sensitivity.

Thanks for connecting. Kindly share your concerns over help@truthandbeauty.in or WhatsApp us at +919251598523

If you are not satisfied with your purchase made through the Truth & Beauty website, we are happy to let you know that you can return any unwanted products that are at least 80% full within 7 days from the date of purchase as long as there is a legitimate reason for doing so.

Partial refunds will not be offered for items purchased as a part of the set.

Shipping fees and product(s) listed as Final Sale are non-refundable.

If you have received a wrong or damaged product then you are eligible to apply for a product exchange.

For tracking your order you need to have your order ID with yourself.Then go to Truth & Beauty website and locate the bottom of the website and there will be a track order option in the footer . Click on Track order and write your order ID and you will be able to see all updates regarding your delivery.

You can sit back and relax while we take care of the rest. Once you have placed your order, please allow 3-8 working days for domestic delivery. The delivery time may increase in some rare emergency cases or during times when we are facing an unpredictably high demand. Don’t worry we are working at minimizing these sort of delays from our side.